PRIVACY POLICY
Chawme respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data.
1. Information We Collect
a. Personal Information
- Full name
- Phone number
- Email address
- Delivery address
- Payment details (processed via third-party providers)
- Bank details (for refunds or payouts)
b. Usage Information
- App activity and interactions
- Order history
- AJO savings activity
- Menu creation and QR usage
- Device and log data (IP address, device type)
2. How We Use Your Information
- Process food orders and deliveries
- Manage AJO savings plans
- Create and manage digital menus
- Send order updates and notifications
- Improve services and user experience
- Prevent fraud and abuse
- Comply with legal obligations
4. Payment Information
- We do not store card details
- Payments are processed securely
- Wallet balances are protected
5. Data Storage & Security
We apply reasonable technical and organizational measures, but no system is 100% secure.
6. Your Rights
- Access your data
- Correct inaccurate data
- Request account deletion
- Opt out of marketing messages
7. Data Retention
We retain data only as long as necessary for services, legal compliance, or dispute resolution.
9. Children’s Privacy
Chawme is not intended for users under 18 and does not knowingly collect their data.
10. Third-Party Links
We are not responsible for the privacy practices of third-party websites.
11. Changes to This Policy
Continued use of Chawme means acceptance of the updated Privacy Policy.
12. Contact Us
Email: privacy@chawme.com